Effective Date: Jan 1st, 2026
Personal Information:
Name, email address, phone number, physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
Providing and improving our services
Processing transactions and payments
Communicating with you about your inquiries, appointments, and promotions
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In Consent:
You must verify your consent. If you have explicitly opted in, we will maintain timestamped records of all sign-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions:
Users can opt out of marketing messages by replying “STOP.”
All opt-out requests will be processed in real-time.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
Third-party vendors that assist in our operations (e.g., payment processing, appointment scheduling).
SMS aggregators who provide messaging services for us.
Legal Compliance:
Required by law to disclose personal information (e.g., subpoena, court orders).
Development and certified data encryption methods
Secure access controls and data protection
We use cookies and similar technologies for:
Analyzing site traffic and user behavior
Remembering your preferences
Improving website functionality and user experience
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing emails by clicking “unsubscribe”
View, update, or delete your website information
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 919-500-8951
Website: www.westtriangleliving.com